Return and Refund Policy

Refunds, Returns, and Exchanges Policy Summary

At, we offer a customer-friendly policy:


  • Return or exchange within 6 days.
  • Products must be unused and in original condition.
  • Accepted reasons: quality, size, color, or design mismatch, missing/wrong items in combos.

Initiating a Return/Exchange:

  • Go to "My Orders," select your order.
  • Click "REQUEST EXCHANGE/RETURN" and follow instructions.


  • Allow 24 hours for request processing.
  • If approved, you'll get an AWB number for pickup in 3-4 days.
  • Refund in 48 hours after pickup.

Key Points:

  • Get a return receipt during pickup.
  • Request within 6 days of receipt.
  • Provide clear reasons and product pictures.
  • If canceled, resubmit within 3 days.
  • Non-refundable shipping charges.


  • Some items are non-returnable, clearly labeled as 'No Return' in product descriptions.